The power and potential of standards in the services sector is the theme of a new global ISO campaign taking place this week (13-17 June) to raise awareness of the importance of standards for driving economic growth and improving the quality of services. ...
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9 Juni 2016
Many organizations are familiar with inspectors and auditors who independently help assess that standards and regulations are being respected or “conformed to”. But how do we make sure that they are doing this correctly and fairly? Accreditation is the ...
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5 Juni 2016
The cheetah is losing its habitat due to agricultural and industrial expansion. Serengeti National Park, Tanzania What’s your favourite wild animal? This year, World Environment Day , organized on 5 June by the United Nations Environmental Programme (UNEP), draws attention to the ...
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2 Juni 2016
At the seventh Clean Energy Ministerial (CEM7) held this week in San Francisco, USA, world energy leaders announced ambitious actions to accelerate the global transition to clean energy. These actions include efforts to address energy efficiency using ISO 50001 on energy management systems. This year's participants ...
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25 Mei 2016
It is not so long ago that a mobile phone was used to make phone calls. These days, it is used for everything from navigating our way through the streets to paying our bills and managing our bank accounts. Mobile payments and banking are one ...
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23 Mei 2016
Service Birmingham reduced costs and improved efficiency, agility and customer satisfaction, all in the effort to respond to public-sector pressures to “do more with less” while maintaining excellent service quality. This was made possible thanks to the implementation of ISO/IEC 20000 for service management. ...
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